We can offer a Debit Card payment facility, we will need to send you a Purchase Order form, electronically, this is then sent back to us via email and you will not be charged any Debit Card fee. Please ask for details.

Please note that we do not take ANY form of card payment over the phone.

Please note that when paying by Credit Card (through PayPal) you are covered by your insurance. If you have any concerns please contact your Credit Card company for more details.

We can also accept Cheques, however the Cheque has to clear before we will dispatch the Watch to you. Please call us to discuss this option in more detail. We accept Balance Transfers (Wire) and Bankers Drafts. Please allow 2 - 3 days for funds to be cleared and for administration and security checks to be carried out. Please speak to us for more details.

Due to our company policy we do not accept cash over £9000.

Delivery
We can send all watches out by Royal Mail Special Delivery, for delivery Monday to Saturday. The standard cost of delivery is £10 for all UK delivery addresses which includes all packaging and insurance. The delivery will arrive the following day by 1pm (we can not take responsibilty for delivery problems with the Royal Mail) the parcel has to be signed for by the purchaser. We can also offer Royal Mail Special Delivery guaranteed before 9am. The cost of this is dependant upon your order but is usually around £20. Please call us for more details. All packages can be traced at all times. If you wish to track an item please call us for your tracking number. We only dispatch watches to UK & Northern Ireland postal addresses. We are also able to dispatch to mainland Europe (including Southern Ireland) or the United States. Delivery costs will vary, please contact us for details/prices. For your security, delivery can only be made to the cardholder's or PayPal verified address.

However, with regard to our more expensive Rolex watches, we can arrange to meet you at an authorised Rolex dealership to have the watch and ancillaries verified/authenticated for your peace of mind. The timescale for this is dependant on our personal timetable, appointment times at an authorised dealership and mutual agreement with yourself. We recommend this form of 'delivery' for your peace of mind.

Guarantee
We offer a seven day money back guarantee on every pre-owned watch that we send out mail order unless otherwise stated. All watches come with a 12 month guarantee from Vintage Rolex UK Ltd unless stated otherwise.

The watches movement is covered under our 12 month warranty. Our warranty does not apply to damage done by inappropriate use of treatment of the watch. The warranty does not extend to the bracelets, cases or watch glasses, nor does it cover any damage done to the case and the movement by water or moisture entering the watch because of a handling error.

Please note that the purchaser is liable for all delivery/shipping costs incurred. Delivery is non-refundable. We do not cover accidental damage or loss. Warranties issued by Vintage Rolex UK Ltd are not transferable under any circumstances.

Pricing Information and Web Content
All of the information in regard to watches on our site, such as retail prices, Model No.s etc is correct to the best of our knowledge. Should you notice that anything is incorrect please contact us to let us know so we can put it right. These details are updated regularly but are subject to change without notification.

Please note that when using the Currency Converter all Prices are at time of use and subject to change. The Currency Converter is operated externally by http://www.xe.com we have no control over this converter.

If you receive an email from us that you have not requested please let us know.

Complaints
If you have reason to complain about our service then please call 01279 72 52 52 immediately and we will endeavour to help you and sort out any grievances you have to your satisfaction as quickly as possible.

Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order securely and second, to provide you with the best possible service. We will not email you in the future unless you have given us your consent. Should you receive any mail from us that you have not requested please email us with the email title "unsubscribe" and you will receive no further correspondance from us. The type of information we will collect about you includes:

* your name
* address
* phone number
* email address

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. If you have any questions/comments about privacy, you should contact us at info@vintagewatchcollector.co.uk or 01279 72 52 52

Terms & Conditions
Please click HERE for our terms and conditions.

vintagewatchcollector.co.uk is the trading name of Vintage Rolex UK Limited
VINTAGE ROLEX UK LIMITED
Registered Address:
HORTON ROAD
WEST DRAYTON
MIDDX
UB7 8JL
UNITED KINGDOM
Company Registration No. 06865629